RACV explains why using a travel expert can create a superior holiday experience, offering personalized itineraries, insider access, stress‑free planning and ongoing support.
In today’s world of online booking sites and do‑it‑yourself itineraries, many assume that planning a trip alone is the most efficient and cheapest route. While AI tools can supply useful insights and suggestions, they work best as an initial research aid.
When it comes to arranging bookings and confirming every detail, a reliable travel professional makes a significant difference. Partnering with a travel agent can transform an ordinary trip into an extraordinary one.
“We know travel is all about the human connection, and that starts with your RACV Travel & Experiences agent helping you in the planning and booking stage,” RACV Head of Travel & Experiences Nathan Ward says.
“This is critical for ensuring you can focus on anticipating the amazing experience you’ll have, rather than worrying you’ve missed something.”
10 reasons to use a travel agent for your next holiday
1. Exclusive member deals
Travel agents often obtain special promotions by working with wholesalers and purchasing holiday packages in bulk. For example, RACV Members enjoy exclusive savings on hotels, tours, and cruises – offers not typically available to the public.
“These can range from a few hundred dollars right up to thousands in savings, depending on the holiday you’re booking,” says Ward. “Whether it’s a tour, a cruise or an independent holiday, we offer great savings to all our members.”
2. destinations,” says Ward. “Having first‑hand knowledge of a destinations that may not suit your travel goals during certain seasons.
A travel agent can design a travel itinerary tailored to your preferences.
5. Expert advice on value, not just price
While DIY booking platforms often chase the lowest price, travel experts focus on overall value. They consider factors such as location, inclusions, flexibility and quality, rather than simply picking the cheapest option.
For example, a slightly higher‑priced hotel may include breakfast, airport transfers and flexible cancellation, ultimately offering better value than a cheaper alternative with added costs. Likewise, a well‑timed flight can reduce travel fatigue and improve your overall experience.
Travel advisors can also spot when it’s worth spending more for a superior experience and when it’s safe to economise, helping you allocate your budget strategically.
6. Better risk management and peace of mind
Travel carries a degree of uncertainty, from weather disruptions and geopolitical events to family emergencies and work demands. A travel expert helps mitigate these risks by discussing available insurance policies, flexible booking options and contingency plans.
They can also recommend safer travel routes, reliable operators and reputable accommodation providers. This risk‑management approach provides peace of mind, especially for long‑haul or high‑value trips.
“RACV Travel & Experiences agents work on your behalf to minimise any associated costs, liaising directly with suppliers to secure the best possible outcome for you. It’s reassuring to know that with RACV Travel & Experiences, you can adjust your itinerary whenever you need to,” Ward says.
Researching and planning a trip by yourself can feel overwhelming.
7. Support before, during and after your trip
One of the strongest arguments for booking with a travel expert is the access to ongoing support. Travel rarely goes exactly to plan, and when disruptions occur – such as flight delays, cancellations or unexpected events – having an expert on your side can make a big difference.
“Change is often part of travelling, and dealing with everything from flight delays to adverse weather impacting your plans is sometimes unavoidable,” notes Ward.
Support continues after the booking is made. Travel experts often provide pre‑departure advice, including packing tips, destination updates and travel requirements, ensuring you’re fully prepared.
Instead of navigating airline call centres or rebooking accommodation yourself, your travel advisor can step in to resolve issues quickly. This advocacy reduces stress and helps you stay on track with minimal disruption.
8. Up‑to‑date knowledge of travel requirements
Travel regulations, entry requirements and safety considerations change frequently. A travel expert stays current on visa rules, vaccination guidelines, insurance considerations and local conditions, helping you avoid costly mistakes or last‑minute complications.
This is especially important for international travel, where requirements can vary dramatically between destinations. Accurate, current information ensures a smoother journey from departure to return.
